Privacy Policy

1. Who we are

This Privacy Policy explains how Chinova Technologies Limited (“Chinova”, “we”, “us” or “our”) collects, uses and protects personal information when you use chinova.co.nz or contact us.

We are based in Christchurch, New Zealand. You can contact us at contact@chinova.co.nz.

2. Information we collect

We may collect personal information that you provide directly, including:

• Name and contact details (such as email address)
• Company or organisation name
• Messages and enquiry details submitted via our contact form
• Any other information you choose to share when corresponding with us

When you visit our website, we may also collect limited technical information such as browser type, device information, pages visited and approximate location derived from IP address. This may be collected via hosting providers, security services or analytics tools if enabled.

3. How we use your information

We use personal information to:

• Respond to enquiries and provide our services
• Operate, maintain and improve our website
• Communicate about products, services or updates where appropriate
• Comply with legal obligations
• Protect our rights, security and legitimate business interests

4. Legal basis and New Zealand privacy law

We handle personal information in accordance with the New Zealand Privacy Act 2020 and its information privacy principles. We only collect personal information where it is necessary for a lawful purpose connected with our functions or activities.

5. Sharing of information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and business (for example hosting, email delivery or analytics), solely as needed to provide those services. We may also disclose information if required by law or to protect our legal rights.

6. International transfers

Some service providers we use may process data outside New Zealand. Where that occurs, we take reasonable steps to ensure personal information remains protected in a manner consistent with applicable New Zealand privacy requirements.

7. Security and retention

We take reasonable technical and organisational steps to protect personal information against loss, unauthorised access or misuse. We retain personal information only for as long as needed for the purposes described in this policy, or as required by law.

8. Cookies and analytics

Our website may use cookies or similar technologies for essential functionality, security and optional analytics. You can control cookies through your browser settings. If we enable analytics tools, we will aim to configure them in a privacy-conscious way.

9. Your rights

Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and to request correction of that information. To make a request, contact us at contact@chinova.co.nz. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner (privacy.org.nz).

10. Third-party websites

Our website may link to external sites. We are not responsible for the privacy practices of those third parties.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.

12. Contact

For privacy-related questions, please email contact@chinova.co.nz or use our contact form.

Chinova Technologies Limited · Christchurch, New Zealand